For aircraft operators and owners, accidents and incidents can present technical problems, disrupt operations and create the need for efficient and professional claims handling.
These complex and wide-ranging issues require the involvement of professional and experienced team members from Airclaims office networks throughout the world.
Having such a structure enables co-operation on claims matters that involve issues resulting from the accident place, repair site, manufacturer’s location and underwriters being at different places throughout the world. Airclaims strong regional presence ensures that this co-operation is as seamless as possible.
Aircraft recovery co-ordination
Successful recovery of a damaged aircraft from a difficult situation is of paramount importance to all interested parties.
Airclaims has an established reputation of working in conjunction with specialist contractors to ensure that an aircraft is recovered in a safe and careful manner so as to ensure that no further damage occurs and to minimise costs
Damage assessment
Accurate assessment of damage is essential so that a proper record is created to enable a detailed and fair claim adjustment is achieved.
Accurate assessment results both from our in-house experience and through our liaison with repair and maintenance organisations, so that an early indication of claim potential can be provided to insurers.
Repairer decisions
Our surveyors are experienced aircraft engineers and technicians with extensive aviation experience and practical aircraft repair knowledge. We regularly liaise with aircraft manufacturers and repair organisations to ensure repairs are properly costed and completed to a proper standard.
We can assist in identifying suitable repair organisations as well as in the procurement of replacement parts such as engines and airframe components to ensure timely and cost effective repair outcomes.
Repair monitoring and cost control
A repair programme will often involve both engineering and financial aspects. In some cases this can include a number of different repair organisations, suppliers in many different countries.
Our surveyors regularly participate in the development of repair proposals which could involve selection of repairers, cost negotiation, review of contracts and progress monitoring, including the administration of funds and stage payments.
Site restoration
We have extensive experience in managing the restoration of accident sites. This is achieved through working and negotiating with landowners, managers and authorities supported by appropriate expertise so as to ensure compliance with local regulations and environmental law.
Wreckage disposal
We manage the removal of wreckage from the site and its disposal in a manner that will prevent damage and scrapped parts/components re-entering usage.
This type of service may also include removal of wreckage from the site for storage so as to ensure evidence preservation.
Site security
Airclaims are able to supply site security using specialist contractors.
Subrogation investigation
We have much experience in working with other parties in assisting insurers in the evaluation of prospects for subrogated recovery.
This type of work often requires a high level of technical input, which along with our in-house legal team enables the provision of a cost effective and efficient service.
