Airclaims has been providing an integrated range of risk management services for over 30 years.
Originally focussed on airline risk assessments, driven by requests from the aviation insurance market, our capability soon expanded to include maintenance, repair and overhaul facilities, helicopter operators, ground service providers and airports.
During the past 15 years many of these services have also been accessed by petroleum and mining companies who use this expertise to assess the risk of different contractors that they use.
This extensive experience provides us with a unique insight not only into the risks faced but also how different parties interact, allowing us to suggest tailored risk mitigation strategies.
In addition, Airclaims is increasingly approached by investors to design bespoke due diligence studies associated with a potential acquisition.
Airlines and aircraft operators
Operational and safety risk assessments:
Our industry specialists will undertake a detailed study of all areas of the operation to assess key risk and safety issues. The assessment undertakes a review of various procedures, processes and compliance with different quality and regulatory standards.
A full report consisting of a series of recommendations is provided to help reduce both the impact and the probability of accidents occurring.
Emergency Response Planning:
A well devised and rehearsed emergency response plan will help ensure that the obligations to both passengers and staff are met, that the business is protected and also that normal operations are resumed as soon as possible.
Airclaims can provide specialist support based on our previous involvement with some of the largest and most complex accidents in history. Services include reviewing emergency plans, training seminars and facilitating emergency response simulations.
Maintenance, repair and overhaul facilities:
Our experienced licenced engineers and Technical Managers will carry out a detailed assessment of the maintenance facilities in question. The focus may be on specific concerns raised by product integrity type issues or take the form of a general overview of the capability. Our support maybe requested by the provider themselves, their insurers or again a third party interest.
Airport environment
Airport operator risk reviews:
These reviews typically target airside activities such as the ramp environment, and environmental issues rather than the commercial interests or air traffic control.
They can take the form of an assessment of the general working environment, or a review of specific problems being experienced.
Airclaims’ work with the different parties involved allows us to produce both practical and workable recommendations.
Ground handling risk reviews:
Carried out by our surveyors, who themselves have many years experience in this environment, these reviews typically include:
- Monitoring the handling activities
- Assessing procedures
- Training
- Interaction with other parties
Our knowledge of how organisations approach this activity around the world allows us to benchmark the operation against best practice.
General
Due diligence studies:
Airclaims’ understanding of both risk and the different business sectors involved positions us well to provide investors with insight into potential acquisitions. We are able to design a due diligence service tailored not only to meeting the specific needs of the transaction but also the sensitivities surrounding the process.
Insurance claim and loss and analysis:
Our aviation loss adjusters can provide a completely independent, confidential and detailed analysis of an organisation’s accidents, incidents, losses and claims history. Our review addresses factors such as frequency, location, impact and cause of loss. We also focus on how a business retains the lessons learnt from past mistakes and communicates this internally, so preventing the same event reoccurring. Our report provides recommendations aimed at mitigating loss events long term.
